Hi James, any news on the fix, or am I the only one having this strange
On Another matter, I have a business colleague who is currently on BT for
his business broadband, and unfortunately, for some reason over the past
6 or so months he has had trouble with the service, primarily dropping to
downlink 128kb/s from normally almost 7Mb/s, this plays havoc with is
VOIP phones of course which quite often carries 3 or 4 calls.
The long and the short of it, is that while BT have endeavoured to find
the fault, and the engineer does put it down to a line fault, but to
prevent the system backing off to 128kb/s they capped his download to
around 4Mb/s which seems to have at least cured the backing off.
My colleague is fed up with the procedure of getting the fault sorted, so
hes had a second telephone line installed which he would like his
business broadband to be provide by AAISP on a separate account to his BT
one and eventually migrate his office systems across to the AAISP line
and then terminate his BT account when all is working ok.
At the moment, he has the standard dynamic single IP address from BT into
a NAT router, and I've suggested to him that he should ask you for a
block of say 24 IP addresses and we'll assign one within his router to
his local DHCP addresses to get him going as is.
In the first instance does he contact your sales via the sign up on your
web pages though I cannot see anywhere that specifies the number of IP
Is there anyway he can find out his average daily use via BT by the way?
On 26 Feb, A&A Technical Support Team <support(a)aaisp.net.uk> wrote:
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| So at least mail is going to get here I hope now, just need to be
| able to edit the subdomain mailboxes one day, but no rush as I dont
| intend adding anything at the moment.
Ok - I will let you know once we've fixed the problem.
| Tell you what it has told me, I need to clean up half of my email
I know the feeling!
- -- Kind regards James Beck Andrews & Arnold Ltd.
Tel: 01344 400000 Fax: 01344 400001
Speed test your ADSL at http://sod.ms/fast
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