On Wed, 27 Jun 2007, Matthew Thompson wrote:
I hope you don't mind sending you this email,
I don't; however, it is better to email the user's mailing list such that
any answer appears in the archives for everyone's benefit. It also makes
it more likely that you'll get a useful response.
I'm CCing the developer's list due to some of the questions below.
Details of NetSurf related mailing lists may be found at
but I have collected a few Netsurf error logs from crashes since
release, I was going to send them into you but not totally sure how to
do it, is just send them to the list as attachements ?
No, please don't do that. The guidelines for reporting bugs may be found
. Please report any issues you
have on the bug tracker, attaching log files to the report as needed.
If in doubt, attach a log file; by the time we get to dealing with a bug
report it is likely that things will have changed. Therefore, the more
relevant information provided in the report the more likely it will get
Please could tell me the procedure for sending in the log reports,
my use and also I am going to be doing an article on Netsurf for Risc
World soon and would like to be able to add it to that too so others
If you're writing an article, I should point out that the name of the
software is "NetSurf" (note the capital S).
Thanks for the continued development of Netsurf, it is very much
appreciated but can I ask you a few questions about the future if you
do not mind .
1) Can printing with RISC OS 5 be resolved ?
Of course. It simply requires time and effort. To do it properly also
requires the release of the printer driver sources by ROOL. We have
requested that this happen.
2) Is there a way to get Ebay/Paypal payments working with Netsurf,
this did used to work about a year ago no problems.
That depends on what causes them to break; at present I have no idea (not
least as I have no Paypal account to test with). I'm not sure if anyone
else has investigated this.
3) How do we know what has been changed in new releases of Netsurf ?
is there a change log (if there is i've missed it) .
There will be a changelog between stable releases. No such thing currently
exists for the simple reason that only one stable release has been made.
Changes between development builds are logged by the version control
software we use; the last 7 days' changes may be found at the bottom of
4) There is a problem with 800x600 display and the BBC Comedy
guide if you go to
the page is not correctly displayed , but switch to a higher
resolution mode and it all works OK, i've only seen this problem on
the BBC comedy guide site for some reason, I did speak to someone else
about this and he said it was fixable, but not a priority which is
fair enough. Can it be fixed?
Define "fixed". The issue is simply that the page is wider than the space
available for display. In this case, one of two things will happen; parts
of the page will wrap or, if no wrapping is possible, the page will be
displayed wider than the viewable area and will need horizontal scrolling.
Browsers in general tend to attempt the former option first.
I am more than happy to keep testing Netsurf with websites and send
any error logs and post bugs to the bug tracker online or the mailing
list - which is the best way to do it ?
The recommended way is detailed in the guidelines I referred to above.
Issues which are not recorded in the tracker are liable to get lost.
As I said many thanks for the progress and hard work done on
it is appreciated by RISC OS users and please ignore the moaners,
whingers etc on newsgroups, we do appreciated all the developers hard
work on it. And a donation/fund scheme, (similar to the Firefox one)
would certainly be welcomed I think to help fund future development.
It has always been the case that financial income is not something that is
a barrier to future work. Availability of free time is, however. None of the
NetSurf developers gain any income from the project; what monies we do get
are spent on covering costs. More details may be found here: