Hello, I believe you are the correct person to contact in relation to this query. If not, please accept my apologies and forward the mail on to someone more appropriate. I am one of the developers of an Open-Source web browser called NetSurf (http://www.netsurf-browser.org/) which is available for a minority operating system, RISC OS, and also for Linux/BSD. I have had a report from a user that they are currently unable to access your website. Upon investigation, it would appear that your web server is forbidding access (i.e. replying with an HTTP 403 response) to any user agent which sends a User-Agent HTTP header containing the word "NetSurf" (case insensitive). Is there any reason for this to be the case and would it be possible for this to be resolved? Many thanks in anticipation of a prompt reply, John.